|PRE-ORDER UPDATE: Due to production delay, all PRE-ORDER shipments for the MAGIC STAR JUMBO RAKE and MAGIC STAR RAKE SET have been rescheduled to April 25th. We sincerely apologize for this delay and any inconvenience this may cause for you. If you have purchased other items along with your PRE-ORDER item(s) and would like the other items to be shipped immediately, please contact us and we will ship those items at your request. Thank you for your patience and understanding.|
ALL SALES ARE FINAL. Due to health code restrictions, once your order has been processed and shipped, returns or exchanges will not be accepted. Therefore, please take the time to choose your items carefully and confirm that these are the items you want at checkout before finalizing your order.
If the wrong item was received in your shipment, due to hotCombs error, we will gladly exchange it for the correct item. Please contact us within 48 hours of receipt of your order. All returns for an incorrect item must be approved and assigned a Return Authorization Number prior to returning.
If you need to return an item, simply follow these steps:
Please note, returns will NOT be accepted without a valid Return Authorization number.Return Address:hotCombs ReturnsP.O. Box 1262Plainfield, IL 60586